Albuquerque Office
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Our Locations
Santa Fe Office
Submit documents to PERA electronically:
noreply.records@pera.nm.gov
Request informational seminar or questions concerning member training:
PERA-Training@state.nm.us
Questions concerning membership & retirement:
PERA-Memberservices@state.nm.us
Questions concerning the Self Service website:
PERA-RIOhelpdesk@state.nm.us
Questions about Deaths and Disabilities:
PERA-death&disability@state.nm.us
Customer service inquiries or request training in the Albuquerque Metro Area:
PERA-Albuquerque@state.nm.us
For media inquiries contact Christina Gauthier:
Christina.Gauthier@pera.nm.gov
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Encrypted Email Message Details
How To Open an Encrypted Email Message
To open an encrypted Microsoft Outlook email, you will need to use a special portal provided by Microsoft. The encrypted email will contain a link within the message body. Clicking this link will redirect you to the portal where you can use a one-time passcode or sign in with your Google account to view the message.
Step-by-step guide:
1.Open the email:
Open the encrypted email.
2.Click the link:
Locate and click the link provided within the message body that says "Read the message".
3.Using One-time Passcode: You’ll be redirected to a secure email portal
Open the email from 365@messaging.microsoft.com that contains the passcode.
Copy and paste the passcode from the email into the appropriate field on the secure portal.
Click Continue: The email will then open.
4.Sign in with Google:
You will be redirected to a Microsoft portal. Choose the option to sign in with your Google account.
Grant access:
You may need to grant the portal permission to access your Google account. Select "Allow" or "Yes" to proceed.
View the message:
The encrypted message will then be displayed in a new browser tab, allowing you to view the content.